Question: The videos will not play on my computer. What should I do?
Answer: Try installing the latest version of Adobe Flash Player. You can find it here.

Question: Why won�t the videos load?
Answer: Sometimes the video takes time to load. If it does not load, give it a few minutes and then refresh your page.

Question: I�m having issues with playing the video, what should I do?
Answer: If refreshing your web browser doesn�t help, then try deleting your cache and see if that helps. Most of the time this solves the issue. Click here to learn how to delete your cache.

Question: I get an error message when I try to watch a video on the custom player. What should I do?
Answer: Some people may experience this with the custom player. Simply refresh the page a couple of times and try again. If this does not work, try deleting your cache and play the video again. This solves the issue 99 % of the time. Click here to learn how to delete your cache.

Question: Why can�t I fullscreen on mail.ru videos?
Answer: If you would like to fullscreen, click anywhere inside the video while its playing � that�ll open up a new window, look to the bottom right corner of the video and you should see the fullscreen button.

Question: Why can�t I watch a video for more than 5 minutes on veoh?
Answer: If the video is longer than the average 25 minutes, for example a movie, you have to install the veoh webplayer which can be downloaded here

Question: Why can�t I watch videos on veoh?
Answer: It�s because of where you live as veoh blocks some countries. There are some softwares available that will allow you to bypass the restiction but unfortunately, it�s not guaranteed that it will work for everyone. Try downloading programs like the firefox add-on Illimitux, FoxyProxy, or Hotspot Shield. If all else fails, try using a proxy (google �proxy�).